Comments on: I can’t believe how bollocks HSBC’s credit card fraud system is

By: parrysan

parrysan — Thu, 05 Nov 2009 02:58:24 +0000

Same happend to two guys I was travelling in Paris last week – both of their HSBC cards failed when they tried to use for 2nd time that day. I guess HSBC is just 'The worlds's local bank'

I'm with CITI and they sniff for irregular patterns and have so far been quite good at watching my account.

By: parrysan

parrysan — Wed, 04 Nov 2009 20:58:24 +0000

Same happend to two guys I was travelling in Paris last week – both of their HSBC cards failed when they tried to use for 2nd time that day. I guess HSBC is just 'The worlds's local bank'

I'm with CITI and they sniff for irregular patterns and have so far been quite good at watching my account.

By: mattinx

mattinx — Wed, 04 Nov 2009 12:55:39 +0000

My wife ran into the same issue with out bank a couple of years back at christmas trying to order books from amazon.co.uk on her Canadian card; and because amazon process card transactions at an odd time of day (from a Canadian bank's perspective) they kept blocking the transaction. Then again, we didn't have any issues using cards from that bank actually in the UK having told them we were going on vacation

I'm still surprised I've not had any problem with my Barclaycard (very rarely is it used in the UK, despite still having a UK billing address) yet the odd transaction I put through on it here goes through every time.

By: danilett

danilett — Wed, 04 Nov 2009 07:25:46 +0000

I have the same problem. As soon as I get on a plane…”Mr Ilett, it's the card fraud department from HSBC. We've stopped your credit card for you.”

I've been with HSBC for 13 years or more, but it's worth having other cards available as they are utterly shit if you want to travel

By: thehotaisle

thehotaisle — Tue, 03 Nov 2009 23:13:15 +0000

Ewan

I got to the same situation with another bank to the point I actually opened a US account to avoid the situation. You might consider an Amex, their customer service is pretty cool and they are used to folks who spend big bucks abroad.