United! You broke my Taylor Guitar!
Got this via ETTF.net.
Musician Dave Carroll is deeply, deeply unimpressed with United Airliens for breaking his stowed guitar during a flight. So he’s written a few songs about it…
Here’s Dave Carroll’s story which may be United’s PR disaster:
In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise.
Heh. Good luck, United! 
4.6 million people have already viewed the vid.
Here’s the video:
Took a while for you to pick up on this – it was on the Today show 2 weeks ago or so :&)
Took a while for you to pick up on this – it was on the Today show 2 weeks ago or so :&)
I'm way too slow!
2009/8/3 Disqus <>
I see a pattern evolving involving airlines and a lack of understanding of the reach of social media and its consequent power. Ryanair screwed up spectacularly back in March, when it went off on one at a blogger: http://www.guardian.co.uk/media/pda/2009/feb/25...
I'm way too slow!
2009/8/3 Disqus <>
I'm way too slow!
2009/8/3 Disqus <>
I see a pattern evolving involving airlines and a lack of understanding of the reach of social media and its consequent power. Ryanair screwed up spectacularly back in March, when it went off on one at a blogger: http://www.guardian.co.uk/media/pda/2009/feb/25...
I see a pattern evolving involving airlines and a lack of understanding of the reach of social media and its consequent power. Ryanair screwed up spectacularly back in March, when it went off on one at a blogger: http://www.guardian.co.uk/media/pda/2009/feb/25...
Wow, I'd probably have to go Rambo on someone if they broke my Taylor. I don't even have a Taylor, but if I did have one, I'd be royally pissed. They would be buying me at least two new Taylors for compensation. Have I mentioned that I want a Taylor.
Wow, I'd probably have to go Rambo on someone if they broke my Taylor. I don't even have a Taylor, but if I did have one, I'd be royally pissed. They would be buying me at least two new Taylors for compensation. Have I mentioned that I want a Taylor.