Telegraph website editor: Dump your webtrends account

Published by Ewan on Saturday 25th July 2009, 09:35 Comments | Filed under: Observations

I’ve been trying to get to the Telegraph website now and again over the past few days. Sometimes it works. Most of the time I have to read the Google cache.

Because their webtrends server — their statistical tracking service — either can’t handle the pace or is overloaded. It’s entirely delaying the delivery of their webpages to me.

Crazy!

Always got Google News though…

This entry was posted on Saturday, July 25th, 2009 at 9:35 am and is filed under Observations. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

  • M Orr
    @Ewan - Do you have any details you could share regarding this? Where exactly are you seeing this load issue?
  • Hi there -- quite simply it refuses to load in Firefox. Totally, totally weird. I can see it polling the various servers www.telegraph and ads.telegraph, then it hits webtrends.telegraph and hangs. Perfectly fine in Safari though...
  • As far as I'm concerned, my browser stops -- and has been stopping -- on webtrends.telegraph.co.uk as illustrated for the past few days after multiple restarts. So, alas, it's webtrends I'm blaming by default. I understand and recognise your points though!
  • @Barry - Thanks! Appreciate the comment - you took the words right out of my mouth (keyboard actually).

    @Ewan - Barry's explaination is correct, any outage you are experiencing isn't being caused by web statistics. Hope the delay you are experiencing is resolved soon.
  • BarryParshall
    Ewan, all the major web analyics vendors issue their image requests asynchronously, meaning their collection facilities could be completely down and it would have zero impact on page loads. The same can be said for ad servers, behavioral targeting systems and so on. I.e. the industry figured this out many, many years. If the Telegraph website is having performance problems it surely has absolutly nothing to do with Webtrends.
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